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The Path to Support Supremacy: Glassix's Agent Ascent Arc Explained
Unlock the future of customer support! Dive into Glassix's agent ascent arc and discover AI-powered strategies to elevate your customer support career.
Glassix Team
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19/9/2023
Overcoming Call Center Struggles: 10 Common Challenges and How Glassix Tackling Them
Glassix & Call Centers: Tackling top 10 hurdles with AI magic! Dive in & discover the future of seamless customer service.
Ran Yosef
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13/9/2023
8 Ways How Glassix's AI Chatbots on WhatsApp Recovered 1M+ USD from Abandoned Carts in E-commerce
Unlocking E-commerce success: Glassix's AI chatbots on WhatsApp reveal 8 strategies to reclaim 1M+ USD from forgotten carts. Dive in to revolutionize your online store!
Glassix Team
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8/9/2023
Revolutionizing the Support Landscape: 10 Proven Strategies to Prevent Team Burnout with Generative AI
Generative AI in customer support: Combatting agent burnout & elevating service. Explore 10 transformative strategies reshaping the future of customer care.
Glassix Team
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6/9/2023
Elevating Startup Revenue: 7 Ways Generative AI Chatbots & Unified Communications Catalyze Healthy Growth
Glassix's Generative AI chatbots: Elevating startups beyond Intercom, Drift & Front. Experience real results with Unified Communications.
Ran Yosef
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4/9/2023
Redefining Excellence: Glassix AI and the Rise of Modern Contact Centers
Glassix AI: A game-changer for contact centers. Discover how partnering with Glassix elevates tech providers in the contact center industry. Be future-ready!
Glassix Team
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3/9/2023
The A to Z of Automated Customer Support: A 5-Step Strategy Blueprint
Master AI-driven customer support with our 5-step blueprint. From chatbots to best practices, transform your support strategy and boost customer satisfaction.
Glassix Team
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29/8/2023
Empathy at Scale: How Generative AI-Powered Chatbots Outperform Conventional Chatbots
Redefining support: Discover how Generative AI-powered chatbots outperform traditional chatbots. Dive into real use cases.
Ran Yosef
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28/8/2023
Generative AI in Action: 10 Strategies for Stellar Support Teams
Discover how Generative AI reshapes the world of support! Strategies, benefits, and a roadmap for unparalleled CX success. Essential reading for support leaders.
Glassix Team
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23/8/2023
Beyond the Status Quo: 10 Ways AI Chatbots are Revolutionizing Small Insurance Firms via Messaging Apps
Experience the messaging magic of AI in insurance. Dive into a transformative 10-step journey, and watch small firms leap beyond conventional boundaries with gusto.
Glassix Team
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21/8/2023
The Support Hero’s Toolkit: Leveraging Generative AI for Impactful Customer Emails
Unleashing Generative AI: A Masterclass in Elevating Customer Support Emails. Discover transformative templates & win over your customers every time!
Glassix Team
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21/8/2023
Glassix Partners Program: Why Top Providers are Teaming Up with Us
Embrace GPT-4 & Conversational AI with Glassix. Shape tomorrow's communications. Dive into our Partners Program & pioneer the next digital frontier.
Ran Yosef
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17/8/2023
A Tale of Two Generations: The Nuances of Crafting AI Chatbot Strategies for Gen Z and Gen Alpha Consumers
Decoding Gen Z & Alpha behaviors: Leverage Glassix AI to reshape brand communications. Embrace next-gen digital strategies for success!
Glassix Team
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16/8/2023
Scaling the Digital Frontier: 6 Ways Automation is Redefining Call Center Efficiency
From traditional calls to AI-driven dialogues: Learn how Glassix is reshaping the call center landscape. Witness the digital transformation unfold.
Glassix Team
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14/8/2023
5 Ways Car Dealerships Harnessing WhatsApp, Messenger, and Chatbots to Drive Engagement & Boost Sales
Beyond the Showroom: Discover how car dealerships embrace WhatsApp Business, Messenger, Chatbots, & Glassix automation for enhanced engagement, sales, & customer experience.
Glassix Team
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13/8/2023
Conversations, Upgraded: GPT-4's Wit Meets AI's Chat
Discover the transformative power of GPT-4 in conversational AI. Glassix elevates AI chats from mere scripts to truly human interactions. The synergy of GPT-4's intelligence with cutting-edge solutions delivers genuine, nuanced dialogues.
Ran Yosef
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9/8/2023
Beyond Front Desks: Boutique Hotels Harnessing AI Chatbots for Operational Efficiency & Guest Delight
Boutique Hotels leverage AI: From operational efficiency to enhanced guest experiences. Discover the symbiosis of tradition and tech, and the role of unified communication platforms.
Glassix Team
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8/8/2023
Bots, Bytes, and Burpees: Revolutionizing Gyms & Fitness Centers with Chatbots Automation & Unified Messaging
Revolutionize your gym: Discover how AI Chatbots, Unified Messaging, and seamless automation can supercharge your fitness business, enhance customer experience, and propel you ahead of the competition.
Glassix Team
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6/8/2023
Kneading Digital Conversations: The Role of AI Chatbots in Modern Bakeries
Baking success with AI Chatbots: Enhancing customer service, streamlining operations & boosting sales in modern bakeries. The only guide you'll ever need.
Glassix Team
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4/8/2023
4 Winning Strategies To Step Up Your Communications with Glassix's Free WhatsApp Widget
Breaking the Chains of Paid Tools: discover the power of Glassix's Free WhatsApp Widget to boost sales and enhance support with no cost and no coding required.
Glassix Team
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2/8/2023
WhatsApp Referrals Feature - Discover New Growth Opportunities and Keep Your Teams Ahead of the Game
Unlock hyper-growth with WhatsApp Referrals: Identify traffic sources, capitalize on your data, and boost conversions using Glassix & WhatsApp Business!
Glassix Team
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1/8/2023
Redesigning Glassix Unified Inbox: Enhancing User Experience and Embracing Continuous Improvement
Boaz Katan, Head of Product at Glassix, shares insights on the redesigned Unified Inbox - Unveiling a user-centric approach, empowering productivity, and fostering seamless collaboration for businesses worldwide.
Boaz Katan
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26/7/2023
Beyond the Inbox: How Glassix Revolutionizes Communication for Small Teams
Discover the power of Conversational AI and seamless omnichannel engagement. Read our thought leadership blog post and learn why Glassix is better than Intercom, Zendesk, Front, and MessageBird.
Ran Yosef
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24/7/2023
Driving Success in the Automotive Industry: Top Ways Conversational AI Resolves Key Pain Points
Driving success in the Automotive industry: Top ways Conversational AI Helps Transform Your CX Game
Glassix Team
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23/7/2023
10 Ways E-commerce Online Stores Use AI to Boost Sales and Increase Customer Satisfaction
Increase sales and enhance customer satisfaction by harnessing the power of AI and WhatsApp Business
Glassix Team
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20/7/2023
Leverage the Power of AI-Generated Conversation Summary to Streamline Agent Productivity
The customer conversation summary is critical not just to wrap-up, but to smooth business operations. Since conversations often include dozens of messages collected over days
Glassix Team
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12/6/2023
Actionable Insights Start with Conversational AI Tag Suggestions
Tapping into the value of customer conversations to extract actionable insights requires a systematic approach across people, technology, and business culture
Glassix Team
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30/5/2023
Boost Human Agent Performance with Conversational AI-Powered Suggested Replies
Leveraging the capabilities of AI-powered suggested replies can significantly enhance human agent performance, streamline operations, and deliver consistent messaging throughout the organization
Glassix Team
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18/5/2023
Glassix Announces Release of Conversational AI Suite
Glassix, developer of the AI-powered unified messaging platform, is excited to announce the launch of its groundbreaking Conversational AI Suite.
Glassix Team
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15/5/2023
How chatbots Can Take Your Business Messaging to the Next Level
The rise of chatbots has brought about a new era for the customer experience. With chatbots, businesses can interact with their customers 24/7 and provide instant assistance.
Glassix Team
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3/5/2023
Top 6 Conversation Continuity Fails that Break the Customer Experience
Conversation continuity delivers an enhanced customer experience while centralizing the entire customer journey under a single platform enabling businesses to increase agility, customer satisfaction, and ultimately business continuity.
Glassix Team
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20/3/2023
How Chatbots and Conversational AI Empower Human Agents to Enhance the Customer Experience
As businesses begin to adopt chatbots and conversational AI, it is critical to strike the right balance between automation and human touch. In this blog post, we explore how chatbots go hand in hand with conversational AI to empower human agents to enhance the customer experience
Glassix Team
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14/3/2023
Why WhatsApp is Becoming the Next Big Business Messaging "Super App"
WhatsApp is one of the most popular messaging platforms in the world, with over 2 billion
Glassix Team
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7/3/2023
Glassix Customer Success Stories
How Glassix unified messaging powers Hertz car rental services and digital fleet management
Glassix
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March 8, 2023
How Estee Lauder Group Used Glassix Unified Messaging to Deliver a Conversational Customer Experience
Glassix Team
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March 27, 2023
How Glassix Unified Messaging Enables Vert Hotels to Service Customers and Optimize the Guest Experience
Glassix
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April 9, 2023
How Holmes Place Manages over 140K Customer Inquiries Using Glassix Unified Messaging
Glassix
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April 9, 2023