Tap into the Power of
Email Conversations
Organize email messages into conversation threads and leverage unique automation capabilities that set the channel apart as the Internet's original "killer app".

Present Email Messages as Customer Conversations
Embrace the stability of email within a modernized customer experience by organizing email messages into intuitive conversation threads.


Choose Your
Email Provider
Integrate standard email platforms such as Microsoft 365 and Google Workspace, or use email forwarding to keep working with your provider of choice.
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Glassix Hosted Email
Use Glassix as your hosted email platform to deliver a unified conversational experience all in one place.

Dedicated Routing Rules
Customize unique email attributes such as address, domain, and subject line fields to trigger tag-driven functionality such as ticket status update, agent assignment, and more.