Engage Customers with Instant Messaging Apps & SMS Text
Unify your customer conversations within a single messaging stack leveraging the most popular instant messaging apps and SMS text.
WhatsApp & Messaging Apps from Meta
Manage customer conversations on Glassix across multiple instant messaging apps from Meta including WhatsApp, the most popular instant messaging app on the planet with over over 2 billion users, as well as Messenger and Instagram Direct.
SMS text messaging & Apple iMessage
SMS text messaging apps such as Apple iMessage are a key digital channel for businesses to connect directly with customers using any Android or iOS device (namely mobile phones and tablet devices).
Let customers message you directly from your Google Business Profile complete with automated welcome messages, and enable agents to respond seamlessly from your Glassix unified inbox.
Vast Channel Coverage
Enable your customers to reach out from the channels they know and love while delivering vast and growing coverage of instant messaging apps within a unified customer experience.