OUR PRODUCT
VISUAL ASSISTANCE
You’ll be the envy of all your competitors allowing an online visual support via images and video - allowing you to easily identify problems on-site, instructing your customers visually towards a quick solution and saving time and money by reducing tickets handling time and on-site visits using your customers' preferred communication channel.
OMNI CHANNEL
Here at Glassix we offer a comprehensive omni-channel platform to enable your customers to reach your contact-center from their favorite communication channel including web-site chat widget, WhatsApp, email, SMS,
Facebook, Instagram and more..
API
Glassix offers a full API
including AI bot integration, tickets & users management, push updates and more for a quick and secured implementation with your existing solutions.
DOCUMENTS SIGNING
Allow your customers to digitally fill and sign any document at any time. Our signature module allows you to fill a document and let your customer fill the missing data via any communication channel. Glassix will also allow your customers to send you existing documents and save time avoiding primitive communication channels.
OUR CUSTOMERS
We provide small to enterprise businesses B2B & B2C contact-centers various solutions knowing that each one of your end-customers matters.
from hardware & IT through appliance and to sales, meet some of our customers & distributes:
WHO ARE WE?
Glassix has been a leading Israeli software company since 2015. In addition to offering comprehensive products, such as mentioned above, we are working 24/7 to improve & update our products in order to fit market needs using cutting-edge technologies.
Glassix was born to change the way we serve customers
by customer-service & technology experts that want to give your business the best!
Contact us
Habarzel 31,
Tel-Aviv,
Israel
+972-2-3727000