One Messaging Inbox for All Your Customer Conversations

Unify your business messages on Glassix across digital channels. Minimize workload. Grow at scale. Enhance customer experience.

No credit card required!

No credit card Required!

Keep Your Customer Conversations Easy to Manage

Manage conversations from Glassix in one unified inbox across channels and chatbots.

Conversation Routing Engine

Assign conversations to qualified agents dynamically and customize routing rules to deliver effective triage at scale.

Customer Conversation History

Present conversation history in a single panel across agents, chatbots, and channels.

Cross-channel Continuity

Maintain conversation continuity across channels and departments.

Rich Media Sharing

Share video, images, voice notes, digitally signed documents, and more.

Mobile Agent App

Empower your team to work from anywhere - in the office, at home, or on the go.

Keep your business messages connected on Glassix without losing conversation continuity - anytime, anywhere, and across multiple channels.

Instant Messaging

Reply to direct messages via WhatsApp, iMessage, Messenger, and more.

Email Conversations

Bring the conversation into your customer’s inbox.

Live Chat

Engage your customers directly from your website or mobile app.

Social Media

Stay on top of your feed so you never miss a comment or post.

Instant Channel Change

Enable agents to move seamlessly between channels in one click.

Create automated flows with the Glassix chatbot builder, combine AI, and scale your business as you grow.

Visual Chatbot Builder

Create no-code flows designed for non-technical business managers.

One Click Launch

Launch a new chatbot in minutes and deploy to all channels in one click.

Build Advanced Chatbots

Deploy sophisticated chatbots including conditions, API requests, and custom code.

Deploy Conversational AI

Train automated chatbots to respond to prompts with Conversational AI.

Real-time Agent Takeover

Monitor chatbot conversations in real time and enable agent takeover to improve customer satisfaction and close rate.