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Blog
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Glassix Team
Glassix Team
All articles by
Glassix Team
16 Best AI and Customer Experience Podcasts for Everyday Leaders
Unlock 2024's best AI & CX podcasts! Essential for leaders seeking innovation and growth in customer experience and artificial intelligence. Stay ahead, Read how!
Glassix Team
|
15/11/2023
Revamp Your E-Commerce Strategy - 9 Surprising Reasons Your Online Store Isn't Scaling and How to Fix It
Unlock e-commerce success: Master AI, UX, SEO, and more. Transform your online store with expert tips on scaling, marketing, and customer engagement. Stay ahead of the competition with innovative strategies.
Glassix Team
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13/11/2023
How Generative AI Chatbots Can Help Real Estate Businesses Generate More Leads and Close More Deals
Transform your real estate business with generative AI chatbots! Drive more leads, close deals faster, and enhance client interactions. Embrace the future of real estate revenue!
Glassix Team
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1/11/2023
Elevate Your Revenue Operations: Discover 11 Key Strategies for Integrating Automated, Empathetic Customer Support
Unlock successful revenue operations with our guide on automated, empathetic customer support. Discover 11 key strategies to transform your support experience and drive revenue growth.
Glassix Team
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31/10/2023
The Good, the Bad, and the Ugly: 11 Customer Service Facts and Stats That Can't Be Ignored
Uncover 11 shocking facts & stats that reveal the good, the bad, and the ugly of customer service. Transform your approach with Glassix's expert insights!
Glassix Team
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23/10/2023
10 Must-Have FREE Widgets for Your Website - The Ultimate List
Unlock the power of widgets! Explore the top and FREE widgets to supercharge your website. Boost engagement, gather insights, and skyrocket conversions.
Glassix Team
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19/10/2023
CX Revealed: Delivering Excellence Beyond Chatbots and Automation - The Guide You Didn't Know You Needed
Master the art of exceptional CX! 🚀 Explore strategies for startups & small businesses to elevate customer experience beyond tech. Your guide to building genuine, lasting relationships.
Glassix Team
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17/10/2023
The Role of AI in Brand Affinity: 12 Ways Automation is Redefining Customer Relationships
From startups to giants: How automation drives unbreakable brand affinity. Explore real success stories!
Glassix Team
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16/10/2023
The Case for Digital: 8 Reasons Why Legacy Contact Center Technology and Telephony Companies Must Integrate With Glassix
Dive into 8 transformative reasons why legacy telephony and contact center tech companies should integrate Glassix. Lead the digital revolution with AI-powered solutions.
Glassix Team
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4/10/2023
The Generative AI Chatbot Therapist: 5 Ways AI Can Help Startups Cope with Founder Burnout
5 ways to transform startup founder fatigue into thriving ventures: Learn how Generative AI-powered chatbots reshape the startup landscape.
Glassix Team
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2/10/2023
7 Revenue Boosting Surprises: How Unified Communications & Automation Elevate Small Businesses
Unlock hidden revenue: 7 surprising ways unified communications and automation skyrocket small businesses.
Glassix Team
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29/9/2023
The Path to Support Supremacy: Glassix's Agent Ascent Arc Explained
Unlock the future of customer support! Dive into Glassix's agent ascent arc and discover AI-powered strategies to elevate your customer support career.
Glassix Team
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19/9/2023
8 Ways How Glassix's AI Chatbots on WhatsApp Recovered 1M+ USD from Abandoned Carts in E-commerce
Unlocking E-commerce success: Glassix's AI chatbots on WhatsApp reveal 8 strategies to reclaim 1M+ USD from forgotten carts. Dive in to revolutionize your online store!
Glassix Team
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8/9/2023
The A to Z of Automated Customer Support: A 5-Step Strategy Blueprint
Master AI-driven customer support with our 5-step blueprint. From chatbots to best practices, transform your support strategy and boost customer satisfaction.
Glassix Team
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29/8/2023
Revolutionizing the Support Landscape: 10 Proven Strategies to Prevent Team Burnout with Generative AI
Generative AI in customer support: Combatting agent burnout & elevating service. Explore 10 transformative strategies reshaping the future of customer care.
Glassix Team
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6/9/2023
Redefining Excellence: Glassix AI and the Rise of Modern Contact Centers
Glassix AI: A game-changer for contact centers. Discover how partnering with Glassix elevates tech providers in the contact center industry. Be future-ready!
Glassix Team
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3/9/2023
The Support Hero’s Toolkit: Leveraging Generative AI for Impactful Customer Emails
Unleashing Generative AI: A Masterclass in Elevating Customer Support Emails. Discover transformative templates & win over your customers every time!
Glassix Team
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21/8/2023
Generative AI in Action: 10 Strategies for Stellar Support Teams
Discover how Generative AI reshapes the world of support! Strategies, benefits, and a roadmap for unparalleled CX success. Essential reading for support leaders.
Glassix Team
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23/8/2023
Beyond the Status Quo: 10 Ways AI Chatbots are Revolutionizing Small Insurance Firms via Messaging Apps
Experience the messaging magic of AI in insurance. Dive into a transformative 10-step journey, and watch small firms leap beyond conventional boundaries with gusto.
Glassix Team
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21/8/2023
A Tale of Two Generations: The Nuances of Crafting AI Chatbot Strategies for Gen Z and Gen Alpha Consumers
Decoding Gen Z & Alpha behaviors: Leverage Glassix AI to reshape brand communications. Embrace next-gen digital strategies for success!
Glassix Team
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16/8/2023
Scaling the Digital Frontier: 6 Ways Automation is Redefining Call Center Efficiency
From traditional calls to AI-driven dialogues: Learn how Glassix is reshaping the call center landscape. Witness the digital transformation unfold.
Glassix Team
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14/8/2023
5 Ways Car Dealerships Harnessing WhatsApp, Messenger, and Chatbots to Drive Engagement & Boost Sales
Beyond the Showroom: Discover how car dealerships embrace WhatsApp Business, Messenger, Chatbots, & Glassix automation for enhanced engagement, sales, & customer experience.
Glassix Team
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13/8/2023
Beyond Front Desks: Boutique Hotels Harnessing AI Chatbots for Operational Efficiency & Guest Delight
Boutique Hotels leverage AI: From operational efficiency to enhanced guest experiences. Discover the symbiosis of tradition and tech, and the role of unified communication platforms.
Glassix Team
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8/8/2023
Bots, Bytes, and Burpees: Revolutionizing Gyms & Fitness Centers with Chatbots Automation & Unified Messaging
Revolutionize your gym: Discover how AI Chatbots, Unified Messaging, and seamless automation can supercharge your fitness business, enhance customer experience, and propel you ahead of the competition.
Glassix Team
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6/8/2023
Kneading Digital Conversations: The Role of AI Chatbots in Modern Bakeries
Baking success with AI Chatbots: Enhancing customer service, streamlining operations & boosting sales in modern bakeries. The only guide you'll ever need.
Glassix Team
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4/8/2023
4 Winning Strategies To Step Up Your Communications with Glassix's Free WhatsApp Widget
Breaking the Chains of Paid Tools: discover the power of Glassix's Free WhatsApp Widget to boost sales and enhance support with no cost and no coding required.
Glassix Team
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2/8/2023
WhatsApp Referrals Feature - Discover New Growth Opportunities and Keep Your Teams Ahead of the Game
Unlock hyper-growth with WhatsApp Referrals: Identify traffic sources, capitalize on your data, and boost conversions using Glassix & WhatsApp Business!
Glassix Team
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1/8/2023
Driving Success in the Automotive Industry: Top Ways Conversational AI Resolves Key Pain Points
Driving success in the Automotive industry: Top ways Conversational AI Helps Transform Your CX Game
Glassix Team
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23/7/2023
10 Ways E-commerce Online Stores Use AI to Boost Sales and Increase Customer Satisfaction
Increase sales and enhance customer satisfaction by harnessing the power of AI and WhatsApp Business
Glassix Team
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20/7/2023
Leverage the Power of AI-Generated Conversation Summary to Streamline Agent Productivity
The customer conversation summary is critical not just to wrap-up, but to smooth business operations. Since conversations often include dozens of messages collected over days
Glassix Team
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12/6/2023
Actionable Insights Start with Conversational AI Tag Suggestions
Tapping into the value of customer conversations to extract actionable insights requires a systematic approach across people, technology, and business culture
Glassix Team
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30/5/2023
Boost Human Agent Performance with Conversational AI-Powered Suggested Replies
Leveraging the capabilities of AI-powered suggested replies can significantly enhance human agent performance, streamline operations, and deliver consistent messaging throughout the organization
Glassix Team
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18/5/2023
How Chatbots and Conversational AI Empower Human Agents to Enhance the Customer Experience
As businesses begin to adopt chatbots and conversational AI, it is critical to strike the right balance between automation and human touch. In this blog post, we explore how chatbots go hand in hand with conversational AI to empower human agents to enhance the customer experience
Glassix Team
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14/3/2023
Top 6 Conversation Continuity Fails that Break the Customer Experience
Conversation continuity delivers an enhanced customer experience while centralizing the entire customer journey under a single platform enabling businesses to increase agility, customer satisfaction, and ultimately business continuity.
Glassix Team
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20/3/2023
How chatbots Can Take Your Business Messaging to the Next Level
The rise of chatbots has brought about a new era for the customer experience. With chatbots, businesses can interact with their customers 24/7 and provide instant assistance.
Glassix Team
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3/5/2023
Glassix Announces Release of Conversational AI Suite
Glassix, developer of the AI-powered unified messaging platform, is excited to announce the launch of its groundbreaking Conversational AI Suite.
Glassix Team
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15/5/2023
Why WhatsApp is Becoming the Next Big Business Messaging "Super App"
WhatsApp is one of the most popular messaging platforms in the world, with over 2 billion
Glassix Team
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7/3/2023