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The Path to Support Supremacy: Glassix's Agent Ascent Arc Explained
Unlock the future of customer support! Dive into Glassix's agent ascent arc and discover AI-powered strategies to elevate your customer support career.
Glassix Team
 | 
19/9/2023
Overcoming Call Center Struggles: 10 Common Challenges and How Glassix Tackling Them
Glassix & Call Centers: Tackling top 10 hurdles with AI magic! Dive in & discover the future of seamless customer service.
Ran Yosef
 | 
13/9/2023
The A to Z of Automated Customer Support: A 5-Step Strategy Blueprint
Master AI-driven customer support with our 5-step blueprint. From chatbots to best practices, transform your support strategy and boost customer satisfaction.
Glassix Team
 | 
29/8/2023
Revolutionizing the Support Landscape: 10 Proven Strategies to Prevent Team Burnout with Generative AI
Generative AI in customer support: Combatting agent burnout & elevating service. Explore 10 transformative strategies reshaping the future of customer care.
Glassix Team
 | 
6/9/2023
Scaling the Digital Frontier: 6 Ways Automation is Redefining Call Center Efficiency
From traditional calls to AI-driven dialogues: Learn how Glassix is reshaping the call center landscape. Witness the digital transformation unfold.
Glassix Team
 | 
14/8/2023
Redesigning Glassix Unified Inbox: Enhancing User Experience and Embracing Continuous Improvement
Boaz Katan, Head of Product at Glassix, shares insights on the redesigned Unified Inbox - Unveiling a user-centric approach, empowering productivity, and fostering seamless collaboration for businesses worldwide.
Boaz Katan
 | 
26/7/2023
Beyond the Inbox: How Glassix Revolutionizes Communication for Small Teams
Discover the power of Conversational AI and seamless omnichannel engagement. Read our thought leadership blog post and learn why Glassix is better than Intercom, Zendesk, Front, and MessageBird.
Ran Yosef
 | 
24/7/2023
Top 6 Conversation Continuity Fails that Break the Customer Experience
Conversation continuity delivers an enhanced customer experience while centralizing the entire customer journey under a single platform enabling businesses to increase agility, customer satisfaction, and ultimately business continuity.
Glassix Team
 | 
20/3/2023
Why WhatsApp is Becoming the Next Big Business Messaging "Super App"
WhatsApp is one of the most popular messaging platforms in the world, with over 2 billion
Glassix Team
 | 
7/3/2023