AI Agents are here to stay. Learn how our newest feature is changing everything you know about chatbots creation and implementation!

Explore some of the worlds best Conversational AI use cases and benefits in 2025 and beyond!

Time to empower your support team and take your CX experience to the next level with our top strategies using AI-enhanced automated support.

Ever wondered how to avoid making the same mistake when it comes to customer communication? Dive into our latest guide!

Read our latest article discussing top 12 ways to improve your customer support workflow - Get started today!

Explore the top Customer Experience BPOs in the USA for 2025! See who leads the charge in enhancing customer service capabilities and offering top-notch support.

Master your digital customer experience in 2024 with these 9 actionable tips! From personalized interactions to smoother navigation, discover how to enhance engagement, boost satisfaction, and build customer loyalty like never before.

Are you looking to integrate omnichannel technology to your contact center? Boy we got the best guide on the Internet, including tips, and strategies to boost revenue.

Omnichannel customer service is not a new thing but it is for sure the most important thing you should focus on if you want to grow revenues. Read our blog to unveil new strategies and approaches to level up your CX game!

Learn how to create an effective customer service plan with our step-by-step guide. Discover key strategies to improve customer satisfaction, streamline processes, and boost loyalty with actionable tips and best practices.

Master the art of responding to customer inquiries with speed and precision! Learn essential strategies to boost satisfaction, streamline support, and improve communication!

Learn how to chose the best customer service chatbot for your org. Our list created especially for pros who're looking to get the most value of their customer service chatbot!

Discover why investing in customer service boosts ROI. Learn effective strategies to enhance both profits and customer loyalty.

Unlock the secret to boosting profits through CX leadership! Explore actionable strategies that enhance customer satisfaction and drive financial growth.

In this blog post, discover 7 examples of customer service automation from some of the world's trusted brands and why they're successful!

Explore how responsible AI is reshaping customer support. Learn about the 7 key transformations driving ethical and effective AI solutions, ensuring fairness, transparency, and superior customer experiences.

Unlock the potential of AI in customer service! Explore practical use cases, real-world examples, common challenges, and insights on boosting efficiency and satisfaction in our comprehensive guide.

Explore how AI is changing rail travel with Glassix—enhancing accessibility, efficiency, and communication for a seamless journey.

Discover why AI chatbots are revolutionizing customer service in 2024—enhanced 24/7 support, personalized interactions, and significant cost reductions. Got you curious? Check out the full blog post!

Uncover the best AI tools for 2024 that can transform your small business. From automation to analytics, find out how to boost your revenue and stay ahead of the competition.

Discover the secrets to exceptional customer service! Explore our guide on mastering word choice in service scenarios for happier customers and stronger relationships.

Unlock the power of AI in CX: Glassix reveals chatbots enhance conversions by 23%, resolve 18% faster, and achieve 71% success. Dive into our study for cutting-edge insights and trends in AI-driven customer experience.

Master WhatsApp business in 2024 with Glassix - Your guide to templates, messaging limits, and expert tips. Get the latest Meta updates. Start with our free trial!

Transform your customer service with our expert guide on the Best AI Customer Support Software of 2024. Make informed decisions with in-depth reviews, essential tips, and the latest insights.

Transform your customer interaction with Apple Messages for Business & Glassix! Dive into our ultimate guide for tips, integration steps, and expert insights.

Unlock the power of chatbots in 2024! Explore our curated list of the top 10 no-code visual chatbot builders. Streamline your customer service, enhance engagement, and drive growth with the best user-friendly platforms. Start building your AI chatbot today!

Explore the best shared inbox tools of 2024! Boost team collaboration and efficiency with AI-powered, user-friendly solutions. Ideal for e-commerce, telecom & more. Start your journey towards streamlined communication!

Transform customer service with Glassix FAQ Chatbots! Discover setup, optimization, and key performance metrics. A VP's guide to reducing routine queries by 50% and elevating customer engagement.

2024's Top 5 Customer Support Software for Travel & Hospitality: Elevate Guest Experiences with Our Expert-Selected, Leading-Edge Solutions.

Unveil 2024's Top 14 Omnichannel Software! Transform your customer service with our expert guide. Ideal for small businesses & startups. Dive in for the best picks!

Discover how Glassix revolutionizes customer service with AI. Learn about 9 groundbreaking strategies that have enhanced productivity by 24%. AI chatbots, auto-suggestions, and more.

Revolutionize Holiday Customer Support! Explore AI & Generative AI strategies to boost efficiency, handle high volumes, and ensure seamless service, even with reduced staff during Christmas and New Year's.

Explore Glassix's journey from prioritizing new UI features to ensuring server uptime and resilience. Learn about our strategies for stable and efficient customer support solutions.

Unlock the future of customer experience: 17 innovative ways generative AI transforms the CX flywheel in digital transformation.

Unlock 2024's best AI & CX podcasts! Essential for leaders seeking innovation and growth in customer experience and artificial intelligence. Stay ahead, Read how!

Unlock e-commerce success: Master AI, UX, SEO, and more. Transform your online store with expert tips on scaling, marketing, and customer engagement. Stay ahead of the competition with innovative strategies.

Revolutionize your customer service with AI in 2024: Key KPIs for unparalleled support efficiency and satisfaction.

Uncover 11 shocking facts & stats that reveal the good, the bad, and the ugly of customer service. Transform your approach with Glassix's expert insights!

Unlock the power of widgets! Explore the top and FREE widgets to supercharge your website. Boost engagement, gather insights, and skyrocket conversions.

From startups to giants: How automation drives unbreakable brand affinity. Explore real success stories!

Facing chatbot challenges? Dive into the top 10 signs your bot might be in distress. From infinite loops to latency issues, we've got real-world fixes. Plus, discover the power of Glassix's AI solutions!

Dive into 8 transformative reasons why legacy telephony and contact center tech companies should integrate Glassix. Lead the digital revolution with AI-powered solutions.

Unlock hidden revenue: 7 surprising ways unified communications and automation skyrocket small businesses.

Unlock the future of customer support! Dive into Glassix's agent ascent arc and discover AI-powered strategies to elevate your customer support career.

Glassix & Call Centers: Tackling top 10 hurdles with AI magic! Dive in & discover the future of seamless customer service.

Master AI-driven customer support with our 5-step blueprint. From chatbots to best practices, transform your support strategy and boost customer satisfaction.

Generative AI in customer support: Combatting agent burnout & elevating service. Explore 10 transformative strategies reshaping the future of customer care.

From traditional calls to AI-driven dialogues: Learn how Glassix is reshaping the call center landscape. Witness the digital transformation unfold.

Boaz Katan, Head of Product at Glassix, shares insights on the redesigned Unified Inbox - Unveiling a user-centric approach, empowering productivity, and fostering seamless collaboration for businesses worldwide.

Discover the power of Conversational AI and seamless omnichannel engagement. Read our thought leadership blog post and learn why Glassix is better than Intercom, Zendesk, Front, and MessageBird.

Conversation continuity delivers an enhanced customer experience while centralizing the entire customer journey under a single platform enabling businesses to increase agility, customer satisfaction, and ultimately business continuity.

WhatsApp is one of the most popular messaging platforms in the world, with over 2 billion