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Blog
Authors
Ran Yosef

Ran Yosef

Ran Yosef, Glassix's VP of Marketing, stands at the forefront of AI-powered customer communications. With over a decade of experience, his innovative marketing strategies have bolstered numerous AI ventures. Ran's expertise goes beyond the conference room. His thought leadership is featured in reputable publications like Forbes, CMO Council, and Hackernoon. Deeply believing in the power of storytelling, Ran's insights also shape the compelling narratives presented on the Glassix blog. At the core of his work at Glassix, Ran drives the application of AI to revolutionize customer experiences. His commitment and visionary leadership not only propel Glassix forward, but also contribute significantly to reshaping the broader landscape of AI-powered customer communications.

All articles by 

Ran Yosef

Maximize ROI from Customer Experience: Proven Strategies to Skyrocket Profits Through Leadership in CX

Unlock the secret to boosting profits through CX leadership! Explore actionable strategies that enhance customer satisfaction and drive financial growth.
Ran Yosef
 | 
30/7/2024

Top 12 Customer Service Memes to Brighten Your Day [2024 Edition]

Explore 2024’s funniest Customer Service Memes! From tech support cats to chatbot chuckles, laugh your way through the challenges of customer support with our top picks.
Ran Yosef
 | 
21/5/2024

Leading Customer Service Trends in 2024: 5 Ways AI Chatbots Outperform Human Agents

Discover why AI chatbots are revolutionizing customer service in 2024—enhanced 24/7 support, personalized interactions, and significant cost reductions. Got you curious? Check out the full blog post!
Ran Yosef
 | 
2/5/2024

Thinking of AI for Your Small Biz? Read This Guide First to Avoid Costly Mistakes!

Unveil how AI can transform small businesses: boost efficiency, tailor marketing, and tackle challenges. Discover strategic insights to leverage AI effectively while considering its broader implications.
Ran Yosef
 | 
22/4/2024

Everything You Need to Know About Omnichannel Chatbots: The Best Guide on The Internet

Transform your business with the ultimate guide to omnichannel chatbots. Master seamless integration across all platforms - WhatsApp, social media, SMS, and more. Increase your revenues with our guide!
Ran Yosef
 | 
26/3/2024

Mastering the Language of Customer Service: The Power of Word Choice in Service Scenarios - A Guide

Discover the secrets to exceptional customer service! Explore our guide on mastering word choice in service scenarios for happier customers and stronger relationships.
Ran Yosef
 | 
14/3/2024

Boost Small Business Growth in 2024: 7 Top Strategies for Omnichannel Customer Support Excellence

Unlock small business growth in 2024: Master omnichannel support for stronger customer relationships, improved satisfaction, and operational excellence.
Ran Yosef
 | 
11/3/2024

Top 12 Free Live Chat Software Solutions for Shopify Stores in 2024

Find the perfect solution with our top picks for free live chat software for Shopify stores in 2024. Improve service and sales for your Shopify store!
Ran Yosef
 | 
5/3/2024

Study - From Browsing to Buying: Boost Your Desktop Conversions by 9.2% with Chatbot Pop-Ups

Transform your site: Increase desktop conversions by 9.2% with proactive chatbot pop-ups. Insights from 700+ companies revealed!
Ran Yosef
 | 
29/2/2024

The 6 Best AI-Powered Helpdesk Software Solutions for Small Businesses in 2024

Unlock the future of customer support with the top 6 AI-powered helpdesk solutions for small businesses in 2024. Find the perfect fit to enhance efficiency, personalization, and customer satisfaction.
Ran Yosef
 | 
20/2/2024

20 Must-Have & Best Software for Small Business In 2024

Explore the 20 Best Software Tools for Efficiency & Growth. From management to marketing, customer support and sales, this is your essential software guide for unparalleled business transformation.
Ran Yosef
 | 
15/2/2024

BEST 8 Chatbot Software for Small Businesses in 2024: Features, Prices, and Reviews

Boost your small business with 2024's best chatbots! Enhance customer service, save costs, and drive sales. Find the perfect AI chatbot solution for your needs.
Ran Yosef
 | 
12/2/2024

Choosing the Best AI Customer Support Software: The Only Guide You'll Need [Expert Tips - 2024]

Transform your customer service with our expert guide on the Best AI Customer Support Software of 2024. Make informed decisions with in-depth reviews, essential tips, and the latest insights.
Ran Yosef
 | 
25/1/2024

Apple Messages for Business Simplified: The Best Guide on the Internet, Tips, Tricks, A How to Guide

Transform your customer interaction with Apple Messages for Business & Glassix! Dive into our ultimate guide for tips, integration steps, and expert insights.
Ran Yosef
 | 
22/1/2024

Glassix vs Intercom: 7 Critical Reasons Why Glassix is The Better Choice

Discover why there's no debate when it comes to Glassix vs. Intercom. Enjoy an extended trial, unmatched features, and transparent pricing. Join hundreds who already made the switch!
Ran Yosef
 | 
12/1/2024

Mastering WhatsApp AI Integration: 13 Essential Tips for a Smarter Chatbot Deployment

Transform customer interactions: Master AI chatbot integration in WhatsApp for unmatched service & sales growth. Get key strategies you can deploy today!
Ran Yosef
 | 
8/1/2024

A Step By Step Guide To Create Your FAQ Chatbot: Cut Customer Mundane Queries By 50% With Our Guide

Transform customer service with Glassix FAQ Chatbots! Discover setup, optimization, and key performance metrics. A VP's guide to reducing routine queries by 50% and elevating customer engagement.
Ran Yosef
 | 
4/1/2024

SaaS Customer Support Strategies: Top 9 Tips for Improved User Satisfaction

Explore AI's transformative role in SaaS customer support. Uncover strategies, trends, and Glassix's global impact in revolutionizing support with AI.
Ran Yosef
 | 
2/1/2024

5 Best Customer Support Software for Schools, Colleges, and Universities

Explore the top 5 customer support tools for schools & universities! Enhance student services and streamline campus communications. Read now for insights!
Ran Yosef
 | 
1/11/2023

5 Best Customer Support Software for Travel & Hospitality Businesses in 2024

2024's Top 5 Customer Support Software for Travel & Hospitality: Elevate Guest Experiences with Our Expert-Selected, Leading-Edge Solutions.
Ran Yosef
 | 
15/12/2023

14 Best Omnichannel Software in 2024 [An Expert Guide For Omnichannel Customer Service in The Digital Era]

Unveil 2024's Top 14 Omnichannel Software! Transform your customer service with our expert guide. Ideal for small businesses & startups. Dive in for the best picks!
Ran Yosef
 | 
3/1/2024

5 Best Customer Support Software for Startups & Small Businesses in 2024

Explore the best customer support software for startups & SMBs! Efficient, affordable solutions reviewed to elevate your customer service game.
Ran Yosef
 | 
20/12/2023

From AI to ROI: 18 Generative AI Chatbots Use Cases Boosting Efficiency in Call Centers

Discover the future of call centers: 18 AI chatbot use cases for maximized efficiency & growth. Real success stories, cost savings, and agent empowerment.
Ran Yosef
 | 
14/12/2023

16 Ways To Generate Qualified B2B Leads For Your Business Using AI - The Only Guide You'll Ever Need

Struggling with B2B leads and pipeline creation? Discover AI's power in generating and qualifying leads effectively. Learn innovative tools and strategies for a winning marketing and sales approaches!
Ran Yosef
 | 
12/12/2023

Say Goodbye to Dinosaur Ticketing: 7 Ways Glassix's AI is Redefining Customer Support

Say goodbye to outdated ticketing systems! Embrace Glassix AI for cutting-edge customer support - featuring AI efficiency, omnichannel fluidity, and effortless agent training. Upgrade your service experience now!
Ran Yosef
 | 
11/12/2023

WhatsApp Chatbot DIY: The Only Step-By-Step Guide You Need to Build Your WhatsApp Bot Like a Pro

Unlock the secrets of successful WhatsApp Chatbot creation. Dive into our comprehensive guide for tips, strategies, and the latest AI-driven strategies to transform your customer engagement and business growth.
Ran Yosef
 | 
5/12/2023

New Year's Relief: 8 Ways AI Chatbots & Unified Comms Ensure Holiday Enjoyment for Support Teams

Revolutionize Holiday Customer Support! Explore AI & Generative AI strategies to boost efficiency, handle high volumes, and ensure seamless service, even with reduced staff during Christmas and New Year's.
Ran Yosef
 | 
4/12/2023

From Laughs to Lessons: 14 Epic Generative AI Chatbot Responses You Won't Believe

Experience the wit and wisdom of Glassix's AI: 14 unbelievable chatbot responses that blend humor with insights – all clean and engaging!
Ran Yosef
 | 
30/11/2023

Why Messaging Beats Email: Unlocking Sales Growth with Chatbot Automation - The Only Guide You'll Ever Need

Unlock the future of customer engagement! Explore our expert insights on how chatbots and instant messaging are reshaping business communication and driving unparalleled growth and customer satisfaction.
Ran Yosef
 | 
27/11/2023

Elevate Your Sales Strategy: 8 AI Tools to Enhance Team Performance & Revenue

Unlock sales growth with AI: explore top 8 tools for enhanced team efficiency & revenue. Dive into AI-driven sales strategies for today's market.
Ran Yosef
 | 
23/11/2023

Navigating Digital Change: 17 Impactful Ways Generative AI is Advancing the CX Flywheel in Digital Transformation

Unlock the future of customer experience: 17 innovative ways generative AI transforms the CX flywheel in digital transformation.
Ran Yosef
 | 
21/11/2023

AI-Enhanced Customer Support: 6 Critical Customer Service KPIs You Can't Ignore in 2024

Revolutionize your customer service with AI in 2024: Key KPIs for unparalleled support efficiency and satisfaction.
Ran Yosef
 | 
7/11/2023

Maximizing Conversions: 5 Ways a SaaS Startup Increased Pricing Page Signups by 17% with Glassix AI Chatbot

Unlock the secret to a 17% increase in signups for your SaaS startup! Learn how Glassix AI Chatbot can revolutionize your customer engagement and boost conversions.
Ran Yosef
 | 
3/11/2023

Chatbot Therapy 101: 10 Signs Your Bot Needs Therapy (And Real-World Fixes)

Facing chatbot challenges? Dive into the top 10 signs your bot might be in distress. From infinite loops to latency issues, we've got real-world fixes. Plus, discover the power of Glassix's AI solutions!
Ran Yosef
 | 
6/10/2023

Overcoming Call Center Struggles: 10 Common Challenges and How Glassix Tackling Them

Glassix & Call Centers: Tackling top 10 hurdles with AI magic! Dive in & discover the future of seamless customer service.
Ran Yosef
 | 
13/9/2023

Elevating Startup Revenue: 7 Ways Generative AI Chatbots & Unified Communications Catalyze Healthy Growth

Glassix's Generative AI chatbots: Elevating startups beyond Intercom, Drift & Front. Experience real results with Unified Communications.
Ran Yosef
 | 
4/9/2023

Empathy at Scale: How Generative AI-Powered Chatbots Outperform Conventional Chatbots

Redefining support: Discover how Generative AI-powered chatbots outperform traditional chatbots. Dive into real use cases.
Ran Yosef
 | 
28/8/2023

Glassix Partners Program: Why Top Providers are Teaming Up with Us

Embrace GPT-4 & Conversational AI with Glassix. Shape tomorrow's communications. Dive into our Partners Program & pioneer the next digital frontier.
Ran Yosef
 | 
17/8/2023

Conversations, Upgraded: GPT-4's Wit Meets Conversational AI's Chat

Discover the transformative power of GPT-4 in conversational AI. Glassix elevates AI chats from mere scripts to truly human interactions. The synergy of GPT-4's intelligence with cutting-edge solutions delivers genuine, nuanced dialogues.
Ran Yosef
 | 
9/8/2023

Beyond the Inbox: How Glassix Revolutionizes Communication for Small Teams

Discover the power of Conversational AI and seamless omnichannel engagement. Read our thought leadership blog post and learn why Glassix is better than Intercom, Zendesk, Front, and MessageBird.
Ran Yosef
 | 
24/7/2023
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