Navigating the New Wave: Kate Bradley Chernis on Startups, Gen AI, and the Future of Customer Relations

In this exciting episode of the Glassix Spotlight, we’re chatting with Kate Bradley Chernis, the mastermind behind Lately.AI, and a force to be reckoned with in the AI and marketing sphere. Kate’s journey from rocking the airwaves as a DJ to leading a game-changing AI startup is not just unique; it’s incredibly inspiring.

At Lately.AI, they’re doing something pretty special – creating social media content that genuinely sounds like you, all while making sure your data stays your own. Kate’s been making waves from Harvard to Hootsuite with her fresh take on AI and marketing, proving that it’s all about making genuine connections.

Navigating the New Wave: Kate Bradley Chernis on Startups, Gen AI, and the Future of Customer Relations
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Topics

  • 00:00 - 06:21Blending Music and Broadcasting with Marketing: Kate Bradley Chernis' Impact on Customer Experience
  • 06:21 - 12:19Lately.AI’s Authentic Approach to AI in Marketing: Keeping It Real in a Digital World
  • 12:19 - 20:26Enhancing AI with Neuroscience and Music: Strategies for Engaging Customers More Effectively
  • 20:26 - EndThe Future of Marketing and AI: Insights and Time Capsule Advice from Kate Bradley Chernis

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In our conversation, Kate will share the lowdown on how her background in music and radio is influencing the way we think about marketing and customer experience. We’ll get into the details of what makes Lately.AI different, especially their commitment to privacy and authenticity in a digital world that’s craving realness.

Here’s what we’re unpacking:

· The impact of Kate’s music and broadcasting experience on crafting customer experiences that stand out.

· A look at Lately.AI’s approach to AI in marketing – how they’re keeping it real and making sure content resonates with people on a personal level.

· The blend of neuroscience and music in fine-tuning AI algorithms to engage customers more effectively.

· Success stories from working with big names and how those lessons can help other businesses improve their CX and marketing strategies.

· Kate’s insights on the future of AI, marketing, and customer experience, and how Lately.AI is staying ahead of the curve.

A fun twist: What advice Kate would give to future marketers and CX professionals, as if sending a message through a time capsule.

So, tune in for an engaging and insightful session with Kate Bradley Chernis. Whether you’re deep into the marketing world, passionate about customer experience, or just curious about the role of AI in business, this episode is packed with thought-provoking ideas and practical advice.

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