Integrate With Apple Messages for Business

Apple Messages for Business is a powerful new way for businesses to connect directly with customers using their IOS devices. With Glassix, you can provide customer support through Apple Messages for Business, as well as Facebook Messenger, WhatsApp, and more with ease and from one place.

A new generation of messaging is here!

With the powerful Apple Messages for Business, you can communicate with your customers in a way that is more convenient for them. Customers will be able to find and start conversations from Safari on an iPhone or iPad. Customers can use Apple Messages for Business to get answers to questions, resolve issues, and complete transactions with IOS devices. Shop, order, and purchase from their mobile device.

The Advantage of Glassix

Integrated With Apple Messages for Business For
Your Employees and Customers

Integrated With Apple Messages for Business For Your Employees and Customers

Apple Messages for Business is just another messaging channel in Glassix’s cross-channel interface. Having these two together makes your employees' work more conveniently and efficiently.

Communicate with Customers on their Preferred Device

Most customers today prefer to communicate with businesses on their own devices, in their own time. With Glassix, you can easily connect with them on their preferred platform—whether that's SMS, Facebook Messenger, or Apple Messages for Business. You'll be able to offer the same great customer service regardless of the device they're using.

Engage your Customers with Automated Chat Messages Triggered at Key Points in their Journey

For example, you could automatically send a message to your customers when they first visit your website or add a product to their shopping cart without completing the purchase. This will help you keep them informed and feel supported throughout their journey.

Communicate with Customers in Natural, Human Conversations

This is a departure from the traditional way of communicating with customers through scripted responses. The advantage of using this platform is that it allows businesses to have a more personal connection with their customers. This, in turn, builds trust and strengthens customer relationships.

Access Customer Information
and History

Access Customer Information and History

All your customer information and history will be available to you. You'll be able to see all of their past chat messages, emails, and more. With Glassix, you'll never have to worry about whether or not you're sending the right message to the right person.

Secured with end-to-end encryption

Apple Messages for Business prevents unauthorized access to messages and deep data protection. Thus businesses can rest assured that their customer data is safe and won't be compromised. 

Apple takes business chats to the next level by automatically presenting the option to start a messaging conversation directly with your business. Switch inbound inquiries from expensive phone calls to a less expensive, more convenient channel. As a result, you save money, your team can serve more customers at once, and your customers are thrilled.

The Beginning Of Customer Service Innovation

The use of Apple Messages for Business in Glassix is the beginning of a new era in customer service. With its omnichannel capabilities, Glassix provides a cohesive customer experience across all channels. Whether your customers are using Apple Messages for Business, phone, email, or chatbots, Glassix can manage it all.

Apple Messages for Business is just one more way that Glassix can help you provide quick and easy support to all of your customers. With its easy-to-use interface and streamlined design, Glassix makes customer service faster and easier than ever before.

When you’re ready to see the potential that Apple Messages for Business can bring to your brand, try out a self-serve demo today!