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Authors
Boaz Katan

Boaz Katan

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Boaz Katan

Glassix Revolutionizes Customer Support with Groundbreaking AI Agent Feature

AI Agents are here to stay. Learn how our newest feature is changing everything you know about chatbots creation and implementation!
Boaz Katan
 | 
15/4/2025

Boaz Katan's Blueprint: Modular Chatbot Flows for Maximum Flexibility

Explore Glassix's modular chatbot flows: Achieve unmatched flexibility and improve user interactions with our expert chatbot flows guide.
Boaz Katan
 | 
15/4/2024

Redesigning Glassix Unified Inbox: Enhancing User Experience and Embracing Continuous Improvement

Boaz Katan, Head of Product at Glassix, shares insights on the redesigned Unified Inbox - Unveiling a user-centric approach, empowering productivity, and fostering seamless collaboration for businesses worldwide.
Boaz Katan
 | 
26/7/2023
Product
CX Excellence
Full Omnichannel Messaging & Voice
CrystalVoice™
AI–Human Co-Handling
Deep Contextual Intelligence
AI-Driven Optimization
Operational Insight (with Copilot)
CX Gaps & Opportunities
Recommendations
Quality Assurance
Fast-Track Deployment
Zero-Effort AI Agent Setup
Vibe-Coding Integrations
A/B Testing
Continuous Deployment of Change
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Hospitality & Hotels AI
Automotive & Dealerships AI
Higher Education AI
Real Estate AI
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