The Only AI-First Autonomous Contact Center Powering Better-Than-Human Customer Experiences
Glassix’s autonomous contact center puts AI at the core of customer engagement, automating resolution and unifying every channel to deliver customer experiences that are faster, more consistent, and better than human.
our customers
Trusted By Over 1000 Great Businesses
From retail to automotive and hospitality, leading brands trust Glassix’s AI-first platform to power smarter customer experiences.
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all about the product
One inbox to rule them all
Manage all your business conversations from Glassix. One unified inbox across channels and chatbots.
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Conversation routing engine
Assign conversations to qualified agents dynamically and customize routing rules to deliver effective triage at scale.
Cross channel continuity
Maintain conversation continuity across channels and departments for a complete Omnichannel experience.
Customer conversation history
Present conversation history in a single panel across agents, chatbots, and channels.
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Rich media & large files sharing
Share videos, images, voice notes, digitally signed documents and more.
We help companies drive customer delight through personalized and automated interactions
Leverage the Glassix visual chatbot builder to design automated flows coupled with Conversational AI, and deploy simultaneously to all channels with just one click!
Visual chatbot
builder
builder
Create no-code flows designed for non-technical business managers.
Cross channel chatbot flows
Easily launch a new Chatbot in minutes and deploy to all channels in just one click.
Chatbots coupled with Conversational AI
Deploy sophisticated Chatbots, including conditions and custom code coupled with conversational AI powered by GPT-4, or train your own.
Real-time agent takeover
Monitor Chatbot conversations in real time and enable agent takeover to improve customer satisfaction and close rate.
Turn Every Customer Interaction Into a Growth Opportunity
Customers don’t wait, retry, or forgive slow support. Glassix AI agents resolve issues instantly, handle peak volumes without degradation, and deliver consistent outcomes across every channel - reducing churn, increasing successful resolutions, and capturing conversion moments that human teams miss. All without adding headcount.
What our customers say
Don’t just take our word for it. Read their stories.
Empowering the Fitness, Health, and Wellness industry
Learn how Holmes Place manages over 140K customer inquiries using Glassix
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Transforming the Hospitailty and Travel industry
Discover how Glassix enables Vert Hotels to service customers and optimize their guest experience
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Transforming the Beauty and Cosmetics industry
Explore how Estee Lauder group utilize Glassix to deliver a Conversational Customer Experience
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Transforming the Automotive industry
Reveal How Glassix powers Hertz car rental services and digital fleet management
our statistics
Experience the 'Stats'faction:
Numbers don’t lie!
Numbers don’t lie!
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28
%
In operational costs
12
x
Faster first response time
+
33
%
In customer satisfaction score
-
23
%
in average resolution time
With Glassix, It Actually Works
Let AI Agents Run the Show
Deploy AI agents across every customer-facing and internal workflow to resolve issues autonomously, orchestrate all digital channels and Voice, and deliver customer experiences that are faster, more consistent, and better than human.
Scale Without Headcount or Complexity
Scale customer engagement across complex enterprise environments while increasing efficiency, cutting service costs, and modernizing CX with production-ready AI that actually works in the real world.
Compliance-First.
Enterprise-Approved.
Glassix is fully designed to meet the security, privacy, and regulatory requirements of global enterprises across data, access, and AI-driven interactions.
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Secure Operations, End to End
Protect customer interactions with strong controls across identity, access, and data handling.
Governed AI Operations
Define, monitor, and control the behavior of AI agents in production.
Enterprise Control at Scale
Maintain ownership, visibility, and control across all environments.
Our Blog
Dive into great reads and industry insights on the Glassix blog — Beyond the inbox
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