Yoad Rashdy

Yoad Rashdy

CTO & Co-founder at Glassix

When digital channels replace the voice channel

Well, it seems it is already happening…

This is an example of a company that offers only messaging.

Estee Lauder gave way to omnichannel choose Glassix omnichannel digital channel solution, servicing their customer service by WhatsApp Business, e-mail, SMS, Facebook, Messenger, & Instagram. “WhatsApp, Email, Text-A-Woman”.

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