המשכיות עסקית מקסימלית למוקדי שירות ומכירות בזמן משבר באמצעות תקשורת אומניצ'אנל עם גלאסיקס

Yoad Rashdy

CTO & Co-founder at Glassix

When digital channels replace the voice channel

Well, it seems it is already happening…

This is an example of a company that offers only messaging.

Estee Lauder gave way to omnichannel choose Glassix omnichannel digital channel solution, servicing their customer service by WhatsApp Business, e-mail, SMS, Facebook, Messenger, & Instagram. “WhatsApp, Email, Text-A-Woman”.